Thank you for visiting this website, a comprehensive educational ecosystem consisting of the OSchool Learning Management System, Mobile Learning Platform, Saas Modular Web Framework, Billing & Traffic Distribution System, presented to you by Websoft Development FZE (hereinafter referred to as “Websoft”, “we" or "us").
We have updated the privacy policy applicable to our online and mobile website, applications, and services and clarified data collection, usage and sharing practices among Websoft, its affiliated and unaffiliated third parties.
Please take the time to read the full privacy policy.
If there are any terms in this Privacy Policy that you do not agree with, please discontinue the use of our Sites and our Services.
You hereby consent to the data collection, use, disclosure and storage practices described in this privacy policy when you provide the information to us by whatever means and/or cause or authorize the information to be provided to us and/or use any of our Services, including when you access, use, contribute or upload any content, pictures or videos to our website https://websoftdev.net or our mobile application and other online products, including OSchool Learning Management System, Saas Modular Web Framework, Billing & Traffic Distribution System and / or any other services by Websoft ("Site"), or when you otherwise interact with us by any means, including during offline transactions at Websoft’s offices, over the telephone or via a third party e.g. our Users, vendors or service providers.
This privacy policy ("Privacy Policy") explains our practices in respect of such information and the choices you can make about the way your information is collected and used by us.
This Privacy Policy is applicable to all visitors, suppliers and users of our Website, mobile applications and all our services, including and without limitation to Account Users, members, purchasers of OSchool Learning Management System, Mobile Learning Platform, Saas Modular Web Framework, Billing & Traffic Distribution System, Users, Subscribers, Free-User Accounts, Content Contributors, suppliers of services.
You will be asked to consent to the terms of this Privacy Policy when accessing Websoft‘s website, registering as a member or user on the Site, registering for any services or programmes or otherwise corresponding with us via the Site or otherwise where required under applicable laws. Your continued use of the Site will constitute your deemed consent to the terms of this Privacy Policy.
In respect of personal data of third parties that you provide to us, you warrant that you have obtained their and where applicable their parents’/guardians’ consent in accordance with all applicable laws, rules and regulations thereof, allowing us to process their personal data in accordance with this Policy and you have extended a copy of this Notice to them.
1.1 Information you provide to us: we collect personal data (including where applicable sensitive personal data) you provide directly to us and/or via our suppliers or business associates and affiliates. This includes:
Your and/or family’s full name, gender;1.2 Information We Collect Automatically When You Use the Site and/or our Services: when you access or use the Site or our Services, we automatically collect personal data about you, including:
Information collected when you voluntarily complete a customer survey or provide feedback, or when you email us;1.3 Information We Collect From Other Sources: we may also obtain personal data from our Clients and from our third party service providers.
1.4 Data Pseudonymization We will process your personal data in such a manner that the personal data can no longer be attributed to a specific data subject or to an identified or identifiable natural person by encrypting the data into an ID number, which is only known to the data controller in our system.
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We treat information collected by cookies and other technologies as non-personal information.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and certain features of our website will not be available once cookies are disabled. Failure to decline cookies will be rendered as consent for us to use such Cookies.
We use different types of cookies. In particular, we use the following first party cookies:
Necessary cookies which allow certain fundamental features of the Site to work. These cookies are essential to enable you to browse our services and use certain features. Disabling them may prevent you from using certain parts of the services. Without these cookies, services like login and paying activity cannot be provided. These cookies also help keep our services safe and secure;3.1 We may use your personal data for the purposes set out below:
We use your Personal Information for administrative purposes e.g. processing, confirming, organizing, fulfilling and completing your transactions and requests for our services, and ancillary works in providing the products and/or services (whether by Websoft, it’s related or affiliated entities, merchants, partners or third parties and responding to enquiries by you or made on its behalf);3.2 Data held relating to you will be kept confidential but it may be shared with:
Any person under a duty of confidentiality to Websoft or to entities related to or affiliated to Websoft;3.3 We do not sell or rent any of your Personal Information on our Website to any other parties. We may share anonymous and/or aggregated information about all our users with third parties.
Websoft is located in Dubai, UAE. However, we may transfer your Personal Information to service providers and or business associates and affiliates outside UAE and/or store the information on our servers located overseas. Such transfers may be necessary to provide the Services or to fulfil contractual obligations
Note:
i) Data derived from China will be stored in China Data Storage;
ii) Data derived from EU will be stored in the EU Data Storage; and
iii) Data derived from any other countries will be stored in German Data Storage.
It will also be accessed and processed by our personnel and the personnel of our partners, affiliates and third party service providers, who operate outside UAE. It is voluntary for you to supply your Personal Data to Websoft.
However, if you do not agree or consent to Websoft processing your Personal Data for the purposes set out herein, please notify Websoft by contacting the Data Protection Officer at [email protected]
Note: Any enquiries pertaining to our products and services are to be forwarded in writing to the Data Protection Officer at [email protected] and we will entertain such enquiries within Fourteen (14) days from the date of the enquiry.
4.1 Marketing
Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please contact our Data Protection Officer at [email protected] to inform us of the same.
4.2 Retention of Personal Data
To the extent required by law, we take reasonable steps to destroy, or de-identify or redact personal data in a secure manner when we no longer need it for the purposes for which it was collected (as set out in this Privacy Policy) and retention is no longer necessary for legal or business purposes. In any event, we do not retain your personal data for longer than six (6) years, subject to local laws and regulations.
4.3 Children and Minors
Minors* under 18 years of age for other countries (except European Union where Minor age is below 16 years of age):
[Note: * Age of minors for residents in Japan is under 20 years old].
Except where required by local laws, we do not knowingly collect personal data from minors. If you are a minor, you may only use our Site and services with the permission of your parent or guardian.
If you are a parent or guardian of someone under 16 years old who has provided us his/her Personal Information without your knowledge and consent, you may request that we remove such information by contacting us at [email protected].
If you are in the EU, our online services are not directed towards children under the age of 13. If you believe we have collected information about a child under the age of 13, please contact us so that we may take appropriate steps to delete such information. If you are at least 13 but under the age of 16, please get the consent of your parent or legal guardian before giving us any personal data about yourself.
5.1 We and our partners will strive to secure the storage of your personal Data in compliance with the minimum security measures prescribed the General Data Protection Regulation (EU) 2016/679, Children’s Online Privacy Protection Act 1998 and all corresponding standards and regulations related thereof.
5.2 Websoft is committed to ensuring that your data is secure. Websoft maintains appropriate administrative, physical and technical safeguards to help protect the security, confidentiality and integrity of data our customers submit to us to prevent loss, unauthorised access, modification or disclosure. We use a multi-layered approach to protect that key information, constantly monitoring and improving our application, systems and processes to meet the growing demands and challenges of security.
5.3 Websoft’s IT vendors generally do not have a direct relationship with individuals whose personal data is collected and our IT vendors do not collect personal information on our behalf. Our IT vendors do not determine how we use such data. Additionally, Websoft’s contracts with our IT vendors generally prohibit our vendors from accessing customer data except under limited circumstances.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any data which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.
7.1 Any Personal Data contained in the emails and “Contact Us” messages sent via Websoft’s Website to Websoft shall be used and processed in the manner set out in this Notice.
7.2 If you do not wish your Personal Data to be collected via cookies on the Website, please configure your internet browser to delete or deactivate cookies.
7.3 Websoft’s Website may contain links to other sites and pages. Websoft shall not be responsible for any Personal Data or information that you may provide to any other entity via the links.
You are entitled to the following rights:
The right to access - You have the right to request our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request our Company to complete information you believe is incomplete.
The right to erasure - You have the right to request that our Company erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to our Company’s processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that our Company transfer your data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we may take up to one month to respond to you. You may also withdraw your consent to receiving direct marketing communications, or more generally to our processing of your personal data, at any time, and you may in certain circumstances ask us to delete your personal data. However, where such data is needed for the services requested, our ability to provide the Services may be compromised if you entirely withdraw your consent or ask us to delete your personal data entirely.
8.1 You may at any time exercise any of these rights, or if you have any questions or complaints about how we handle your personal data, forward the complaints, request for access to, or request for rectification or correction of your Personal Data or limit the processing of your Personal Data by Websoft, as the case may be, however subject to the exceptions and restrictions as may be contained under the applicable laws, rules and regulations as follows:
i) The General Data Protection Regulation 2016/679;
ii) Children’s Online Privacy Protection Act 1998;
If you wish to do so, please contact: The Data Protection Officer at [email protected], or by writing to:
“The Data Protection Officer at Al Shmookh Building, UAQ Free Trade Zone, Umm Al Quwain, U.A.E.”.
8.2 Please note that Websoft has the right to refuse your request to access and/or make any correction to your Personal Data, but only to the extent permitted under the applicable laws, rules and regulations. To help Websoft to better serve you, please ensure that your personal data such as contact details including your home and office addresses, your telephone numbers (including your mobile telephone number), email address and other details registered with us are correct and up to date.
9.1 Websoft reserves the right to amend or modify this Notice from time to time.
9.2 Changes may be made from time to time to this Privacy Policy. Websoft will post notice of material changes on our website. Please revisit this Privacy Policy from time to time to learn of any such changes.
Updated effective from 1th March 2020.